Hi, my name is Melanie and I would like to introduce myself as a mortgage broker based in New Plymouth. I grew up in New Plymouth and spent my early 20’s in Wellington before moving back to beautiful New Plymouth. I am married to Paul and we have two amazing children.
I have over 20 years of banking and finance experience with major banks in New Zealand based in Wellington, South Taranaki and New Plymouth.
I have worked in retail banking with home loans and personal loans being the main focus and also within business banking specialising in working with self-employed customers.
I am passionate about helping others achieve their goals and get ahead financially.
Helping customers get into their own homes is often a major goal for New Zealanders. It can be a daunting/exciting/scary and nervous time. Where do you start? How do you start?
One certain thing in the finance industry is that change is continuous.
This can be challenging to keep on top off as a member of the industry let alone a customer.
When working for a bank as an employee you can only give a customer one answer – that particular banks answer. Many times, I have felt frustrated at not being able to help when I know that the customers situation is one where they should be able to buy a house and that another bank is likely to help.
As a mortgage broker I have access to many reputable banks and finance providers in New Zealand. Each provider has a different set of criteria and I can navigate these for you.
Connect Home Loans and Finance was created as my way to offer a broader service to existing and new clients alike. It is a major compliment when former customers find me and ask to work with me again. It means that the service I have provided over the years to them has mattered and that they have found value in it.
Recently I helped customers whose own bank said sorry come back in 6 months to a year. The reason for this was one missed payment on a statement in the 12 months previous. The customers didn’t think this was a reason to turn them away. After discussing their goals, we took their scenario to another lender and they were approved quickly. The customers are grateful they were recommended my services as they were thinking they wouldn’t be able to capitalise on selling their existing home in a hot market and that they would potentially be stuck where they were.
I look forward to helping more New Zealanders into their home homes, their next homes and personal lending requirements. I have clients all over New Zealand so don’t let location put you off. If you’re proficient with Skype, email and phone then I can help you too!
Check back regularly for blog updates where I will cover off scenarios for customer approvals. Please send me any specific questions or topics you would like me to cover off.
Let’s Connect and see how I can help you.